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Technical Requirements

Here are the technical requirements for most of our online services.  If you have any questions, please email

Tech Prep Checklist

Can you answer “yes” to these questions?


Do you have a reliable high-speed internet connection (SL, cable, etc.)?  Dial-up modem is not recommended.

Do you have virus protection software on your computer?

Does your system run reliably on the latest Windows platform (version 7 or higher)?
Do you have access to a webcam, headphones or speakers, and microphone for video participation?  Google Hangouts or Skype is usually used for online interaction.
Can you or someone you know install Adobe Acrobat, PowerPoint, Google Drive, and other commonly used software applications?
Are you comfortable with creating, saving, locating, and opening different types of files on a computer (Word, PowerPoint, Media Player, for example)?
Do you have a printer?

Do you have and use an email account regularly?

Do you know how to attach a file to an email and open email attachments?